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Hotel and Website Accessibility
We are committed to providing an accessible experience for all guests. The hotel offers a variety of accessibility features throughout the property and within select guest rooms.
Hotel Accessibility
Property Accessibility
- Accessible entrance available.
- Accessible routes to the front desk, guest rooms, and public areas.
- Accessible doorways throughout public spaces.
- Accessible elevator available.
- Non-slip public access ramps.
- Accessible pathways measuring at least 36 inches wide.
- Service animals welcome.
- Braille and alternative text signage available in public areas.
- Audio and visual emergency alarm systems throughout the property.
- Accessible guest pick-up and drop-off area.
- Accessible self-parking spaces available.
- Fitness center provides adequate maneuvering space for guests using mobility devices.
Accessible Guest Room Features
Available in select accessible accommodations:
- Mobility-accessible guest rooms.
- Hearing-accessible guest rooms.
- Accessible one-bedroom suite accommodations.
- Accessible king and two-queen room configurations.
- Roll-in shower guest rooms available.
- Accessible bathtub guest rooms available.
- Hearing-accessible kits available upon request.
- Visual strobe fire and smoke detectors.
- Audible fire and smoke detectors.
- Closed-caption televisions.
- Accessible room signage, including Braille or large-print identification.
- Doorways measuring 36 inches wide.
- RFID key entry systems with lever-style door handles.
- Accessible paths of travel throughout guest rooms.
- Maneuvering clearance around beds, chairs, and furnishings in accessible room types.
Accessible Room Controls & Features
Select accessible rooms include:
- Lowered peepholes positioned at accessible heights.
- Lowered door security latches.
- Lowered thermostats.
- Lowered light switches.
- Accessible closet bars and shelving.
- Accessible storage areas and closet access.
Accessible Bathroom Features
Available in select accessible accommodations:
- Roll-in showers.
- Accessible bathtubs.
- Grab bars at toilet areas.
- Grab bars in shower and tub areas.
- Accessible lavatory controls.
- Handheld shower spray units.
- Shower seats available in accessible shower rooms.
- Accessible bathroom layouts designed to support mobility device access.
- Adequate turning and maneuvering space in accessible bathroom areas.
Hearing Accessibility Features
Available in designated hearing-accessible accommodations:
- Visual fire and smoke alarm notification systems.
- Audible emergency alarm systems.
- Closed-caption television capability.
- Hearing-accessible kits available upon request.
Accessible Room Types
Accessible features are available in select accommodations, including:
- 1 King Corner Accessible Tub
- 1 King Hearing Accessible
- 1 King Premium Accessible
- 1 King Premium Hearing Accessible
- 1 King One-Bedroom Suite Accessible
- 2 Queen Accessible Room
- 2 Queen Accessible Roll-In Shower Room
- 2 Queen Hearing Accessible Room
Additional Information
- Total Guest Rooms & Suites: 212
- Accessible accommodations are available in multiple room configurations to support guests with mobility and hearing accessibility needs.
Website Accessibility
Accessibility Statement for Canopy by Hilton Boston Downtown
Date: 6/23/2026 This is an accessibility statement from Canopy by Hilton Boston DowntownMeasures to support accessibility
Canopy by Hilton Boston Downtown takes the following measures to ensure accessibility of Canopy by Hilton Boston Downtown:- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Canopy by Hilton Boston Downtown is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.Feedback
We welcome your feedback on the accessibility of Canopy by Hilton Boston Downtown. Please let us know if you encounter accessibility barriers on Canopy by Hilton Boston Downtown:- Phone: (857) 758-4410
- Business Address: 99 Blackstone Street, Downtown, Boston, Massachusetts 02109
Compatibility with browsers and assistive technology
Canopy by Hilton Boston Downtown is designed to be compatible with the following assistive technologies:- Firefox – view additional accessibility features here
- Chrome – view additional Google accessibility features here
- Internet Explorer – view additional ease of access options here
- Microsoft Edge – view additional accessibility features here
- Safari – view Apple accessibility features here
- Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
- Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.
Technical specifications
Accessibility of Canopy by Hilton Boston Downtown relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:- HTML
- CSS
- JavaScript
Limitations and alternatives
Despite our best efforts to ensure accessibility of Canopy by Hilton Boston Downtown, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.Assessment approach
This website was assessed for accessibility by the following approaches:- Self-evaluation at site launch
- External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 06/23/2026
Date
This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.Be The First To Know About Our Special Offers
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